Promotional Terms & Conditions

Scratch card terms and conditions – Dune London Kildare Village

  1. By participating in the scratch card promotion, you will be deemed to have accepted these terms and conditions.
  2. “The Promoter” is Dune Group Limited (registered company number 02127866) with registered office at 4th Floor, the White Building, 11 Evesham Street, London W11 4AJ.
  3. This promotion excludes employees of the Promoter.
  4. By participating in the scratchcard promotion, you are agreeing to be bound by these terms and conditions. You will be deemed to have entered by scratching the scratch field on the scratch card and presenting the card in store in accordance with these terms and conditions.
  5. This promotion will run between the period of Tuesday 17th June until Sunday 3rd August 2025 (the “end date”). The “end date” is the final day you will be able to redeem any prize/monetary voucher. Any scratch cards presented after the “end date” will not be accepted.
  6. There is one prize and three monetary vouchers available through the scratchcards which may be redeemed/used in the Dune London Kildare Village store (located at Unit 75, Kildare Village). The prize, a “free gift”, is a pair of Dune London shoes (selected by the winner). The monetary vouchers amount to €5, €10, or €15 off any purchase made in the Kildare Village store until Sunday 3rd August 2025.
  7. One monetary voucher will be applied per transaction, and scratchcards cannot be used in conjunction with any other offer, promotion, or discount.
  8. The free gift once chosen cannot be returned for an exchange or for cash value.
  9. Prizes are subject to availability. The scratch cards and prizes are non-transferable, non-refundable and there are no cash alternatives.
  10. In the event that the prize is out of stock, the Promoter reserves the right to substitute another item, in its sole discretion, of equal or higher value.
  11. All scratch cards must be redeemed in the Kildare Village store. It is not possible to redeem scratch cards in another Dune London store or online at the website dunelondon.com or any other distribution channel.
  12. Scratch cards are only valid for single use. Only original scratch cards will be accepted and the Promoter, at its sole discretion, reserves the right to exclude anyone from participating or from claiming a prize or discount should they suspect, acting reasonably, that the scratch card is not an original.
  13. The Promoter and its employees and directors will not be liable for any loss, expense or damage which is suffered or sustained in connection with this promotion or accepting or using the prize or redeeming a discount except for any liability which cannot be excluded by law.
  14. On receipt of the prize, the scratch card must be surrendered in store to a Dune employee who will dispose of the card.
  15. The decision of the Promoter regarding any aspect of the competition is final and binding and no correspondence will be entered into.

 

 

Competition Terms and Conditions for Beyonce Tickets Giveaway

  1. By participating in the Instagram competition, you will be deemed to have accepted these Terms and Conditions (“T&Cs”). 
  2. This competition is run by Dune Group Limited (registered company number 02127866) with registered office at 4th Floor, the White Building, 11 Evesham Street, London W11 4AJ.
  3. To participate in this competition, entrants must 1) follow Dune and on Instagram at @dune_london 2) like the relevant post and 3) comment tagging a friend
  4. Multiple entries are permitted throughout the Promotional Period.
  5. This promotion excludes employees of the Promoter. 
  6. Entries must be over the age of 18.  
  7. There will be one winner who will be selected by a random name generator, who have fulfilled the criteria in clause 3 above. 
  8. Entries will be accepted between 06:00 on the 2nd June 2025 to 23:59 on 5th June 2025 Any entries made after 23:59 on the 5th June 2025 will not be included in the draw. 
  9. The “Competition Prize” consists of 1) Two tickets to Beyonce: Cowboy Carter Tour on Saturday 14th June 2025 at 6:30pm (doors open at 5pm) within the 200 Level Section at Tottenham Hotspur Stadium, London (2) a pair of shoes and a bag of your choice from the Dune London SS25 collection subject to availability.
  10. The winner and their companion must be able to travel to Tottenham Hotspur Stadium, London on Saturday 14th June.
  11. It is the winner’s responsibility to organise and pay their own expenses including (without limitation) all travel, all food and beverages, spending money, telephone calls, personal items, merchandise and souvenirs, incidental expenses, and any other costs, charges, taxes or expenses which may be incurred by the winner in claiming their prize.
  12. This prize is non-transferable, non-refundable and cannot be exchanged for any cash alternatives in whole or in part.  Dune reserves the right to substitute another item, in its sole discretion of equal or higher value.
  13. The prize may not be returned or exchanged.
  14. Prize images used are for visual purposes only and any products shown in the image are not included.
  15. The winner will be announced on the competition IG post and have 3 days to claim their prize from the date that they are announced as a winner. By failing to claim your prize within this time, Dune reserves the right to select a new winner. Upon claiming the “Competition Prize” you will need to provide your email address, contact phone number and home address as instructed at the time of being announced as our winner. Further details will then be provided by Dune London as to how you claim your prize. 
  16. Dune’s decisions regarding any aspect of the competition are final and no correspondence will be entered into.
  17. We reserve the right to exclude any entries which we believe to be inappropriate, fraudulent or based on misconduct. 
  18. No purchase is necessary, however you will need an internet connection and access to Instagram. No refund may be claimed for expenses incurred in participating in the promotion, including in relation to the use of the internet. The promoter does not accept responsibility for entries that are lost, damaged, or delayed. For example, as a result of network, system development, computer or telecommunications failures or fault of any kind – including any hardware, programming code, databases or software used in the promotion. 
  19. This promotion is in no way sponsored, endorsed, administered by, or associated with Instagram. 
  20. By entering this competition, you are consenting for @dune_london to use your entry across any of their social media platforms.  By taking part in this promotion, all participants consent to us collecting, storing, and using their personal data submitted with their entry for the purposes of this promotion. 
  21. Dune London reserves the right to delay, postpone or cancel the giveaway.
  22. Dune London reserves the right (but is not obliged) to substitute an alternative to any part of the Prize of equal or great value should circumstances make this necessary.
  23. By entering this giveaway, entrants agree that their personal data be used by Dune London for the sole purpose of prize fulfilment.

 

Matching Styles - Free Standard UK Delivery Promotion 

  1. This offer entitles you to free standard delivery or free standard collection from evri parcel shops on orders including any item from the matching shoes and bags category only.
  2. To redeem this offer, enter the promo code into the promo code box at checkout.
  3. This offer is valid for one transaction only.
  4. This offer is available in the UK only.
  5. Valid from 07/05/2025 – 04/06/2025.
  6. No cash or any alternative will be given.
  7. This offer cannot be used in conjunction with any other offer or discount code.
  8. This offer may be amended or withdrawn at any time at the Promoter’s discretion.
  9. The return value of the items purchased using this offer shall be the applicable return value under Dune London’s return policy less the discount obtained.
  10. Your statutory rights as a consumer are not affected.
  11. The Promoter: The Dune Group, trading as Dune London, The White Building, 11 Evesham Street, London, W11 4AJ.

 

 

10% off New Customer email sign up

  1. Valid for new customers only. Does not apply to customers who have previously signed up to emails, placed an historical order online or instore or made a return.
  2. This offer entitles you to 10% off Full Priced items only, within a single transaction at dunelondon.com
  3. This offer is valid for one transaction only
  4. To redeem this offer, enter the unique code shown in your Dune London email, into the promo box before checkout at dunelondon.com
  5. This code is valid for 30 days
  6. This offer is available online at dunelondon.com and in Dune London stores.
  7. This offer is available in the UK, Ireland and United States only.
  8. No cash or any alternative will be given.
  9. This offer cannot be used in conjunction with any other offer or discount code.
  10. This offer may be amended or withdrawn at any time at the Promoter’s discretion.
  11. The return value of the items purchased using this offer shall be the applicable return value under Dune London’s return policy less the discount obtained.
  12. Your statutory rights as a consumer are not affected.
  13. The Promoter: The Dune Group, trading as Dune London, The White Building, 11 Evesham Street, London, W11 4AJ.

 

10% off Anniversary Code

  1. This applies to full price products only.
  2. Can only be redeemed once and cannot be used in conjunction with any other offer.
  3. Does not apply to delivery costs.
  4. Dune London reserves the right to update or cancel this offer at any time without notice.

 

20% off Code

  1. This offer entitles you to 20% off Full Priced items only, within a single transaction at dunelondon.com
  2. This offer is valid for one transaction only
  3. To redeem this offer, enter the unique code shown in your Dune London email, into the promo box before checkout at dunelondon.com
  4. This code is valid for 30 days
  5. This offer is available online at dunelondon.com and in Dune London stores.
  6. This offer is available in the UK only.
  7. No cash or any alternative will be given.
  8. This offer cannot be used in conjunction with any other offer or discount code.
  9. This offer may be amended or withdrawn at any time at the Promoter’s discretion.
  10. The return value of the items purchased using this offer shall be the applicable return value under Dune London’s return policy less the discount obtained.
  11. Your statutory rights as a consumer are not affected.
  12. The Promoter: The Dune Group, trading as Dune London, The White Building, 11 Evesham Street, London, W11 4AJ.

 

20% Off Birthday Code

  1. Customers must be subscribed to our emails and input their date of birth at least 14 days before their birthday to avail of the discount.
  2. This applies to full price products only.
  3. Can only be redeemed once and cannot be used in conjunction with any other offer.
  4. Does not apply to delivery costs.
  5. This offer is available in the UK only.
  6. Dune London reserves the right to update or cancel this offer at any time without notice.